Not just a trip.
A solution.
A solution.
Business Learning and Incentive Trip to Singapore for a Commercial Bank
Client: Commercial bank
Destination: Singapore
Group size: 13 participants
Format: Business learning programme, executive travel, group dinners and selected city activities
Services: Itinerary planning, individual and group transfers, Digital Safari logistics, executive transport, restaurant bookings, private activity options and local coordination
Client and brief
A commercial bank approached Baltic Business Tour to organise a business learning and incentive trip to Singapore for 13 senior managers.
The professional programme focused on technology, digital services, payment solutions and customer experience. Outside the working sessions, the group wanted to explore Singapore, dine together and consider several private activities.
The participants travelled on different flights. Some arrived before the main group, while several senior travellers required individual airport transfers. Departures were also scheduled on different dates and at different times.
Baltic Business Tour was responsible for coordinating the itinerary, airport transfers, daily vehicles, Digital Safari logistics, restaurant bookings, evening activities and local suppliers.
Programme planning
The main planning task was to connect the fixed business-learning sessions with separate arrivals, daily transport, lunches, evening reservations and departure transfers.
Several days were built around the Digital Safari programme. Morning departures, movement between venues and return transport were planned according to the confirmed session times.
Longer leisure activities were reserved for the free day. Shorter city visits and dinners were arranged after the professional sessions.
The programme also included a visit related to payment technologies and customer experience.
Arrivals and executive transfers
Airport transfers were organised according to each participant’s confirmed flight, terminal and hotel destination.
The planning covered:
Executive vehicle options were prepared for senior travellers requiring individual transport.
Business learning and Digital Safari logistics
Baltic Business Tour coordinated transport for the professional programme over several days.
The arrangements included:
Daily transport linked the hotel, professional venues, restaurants and evening activities within one schedule.
Gardens by the Bay and evening programme
One evening included a visit to Gardens by the Bay and the light show.
The schedule covered transport from the business venue or hotel, arrival time, walking time, a meeting point for the group and the onward transfer to dinner or back to the hotel.
Other evening formats were considered according to the location and finishing time of the professional programme. These included private dinners, rooftop venues and restaurants with city or waterfront views.
Restaurant coordination
Group restaurant bookings in Singapore often required more than a standard reservation.
Depending on the venue, the booking conditions included:
The shortlist also took into account travel time from the business venue, the hotel location and the following morning’s schedule.
Deposits, guarantees and confirmation deadlines were monitored until the booking was finalised.
Free-day and private activity options
Baltic Business Tour prepared a selection of activities for the day without business meetings.
The options included:
Each option was assessed according to duration, transport, ticket conditions, guide requirements, capacity and available timing.
Vespa sidecar and cocktail programme
One proposed private activity combined a Vespa sidecar tour with a cocktail masterclass.
The 13 participants would be divided into two groups of seven and six. One group would join the Vespa tour through Kampong Glam and the Civic District while the other attended the cocktail session. The groups would then switch.
The proposed programme ran from 17:00 to 19:00.
Before confirmation, the supplier’s restrictions concerning passenger age, height and weight had to be checked against the participant list.
Private activity planning
Private observation wheel, yacht and sailing formats were also reviewed.
For each activity, Baltic Business Tour checked:
Result
The client received a coordinated Singapore programme for 13 senior banking professionals.
The itinerary combined several days of business learning, Digital Safari sessions, a visit related to payment technologies, group dinners and selected city activities.
Individual airport transfers were planned for participants arriving on separate flights. Daily transport connected the hotel, business venues, restaurants and evening programmes, while departure transfers were arranged according to each flight.
Baltic Business Tour also managed restaurant conditions, deposits, private activity options, local guides and communication with suppliers.
The bank worked through one coordination team for transport, restaurant bookings, city activities and local programme updates.
A commercial bank approached Baltic Business Tour to organise a business learning and incentive trip to Singapore for 13 senior managers.
The professional programme focused on technology, digital services, payment solutions and customer experience. Outside the working sessions, the group wanted to explore Singapore, dine together and consider several private activities.
The participants travelled on different flights. Some arrived before the main group, while several senior travellers required individual airport transfers. Departures were also scheduled on different dates and at different times.
Baltic Business Tour was responsible for coordinating the itinerary, airport transfers, daily vehicles, Digital Safari logistics, restaurant bookings, evening activities and local suppliers.
Programme planning
The main planning task was to connect the fixed business-learning sessions with separate arrivals, daily transport, lunches, evening reservations and departure transfers.
Several days were built around the Digital Safari programme. Morning departures, movement between venues and return transport were planned according to the confirmed session times.
Longer leisure activities were reserved for the free day. Shorter city visits and dinners were arranged after the professional sessions.
The programme also included a visit related to payment technologies and customer experience.
Arrivals and executive transfers
Airport transfers were organised according to each participant’s confirmed flight, terminal and hotel destination.
The planning covered:
- individual executive arrivals;
- transfers for small groups;
- the main group arrival;
- daily group vehicles;
- restaurant and evening transfers;
- separate airport departures.
Executive vehicle options were prepared for senior travellers requiring individual transport.
Business learning and Digital Safari logistics
Baltic Business Tour coordinated transport for the professional programme over several days.
The arrangements included:
- morning hotel departures;
- vehicles between business venues;
- route planning;
- lunch timings;
- return transport;
- transfers to evening dinners;
- updates when session times changed.
Daily transport linked the hotel, professional venues, restaurants and evening activities within one schedule.
Gardens by the Bay and evening programme
One evening included a visit to Gardens by the Bay and the light show.
The schedule covered transport from the business venue or hotel, arrival time, walking time, a meeting point for the group and the onward transfer to dinner or back to the hotel.
Other evening formats were considered according to the location and finishing time of the professional programme. These included private dinners, rooftop venues and restaurants with city or waterfront views.
Restaurant coordination
Group restaurant bookings in Singapore often required more than a standard reservation.
Depending on the venue, the booking conditions included:
- card details as a guarantee;
- 3D Secure confirmation;
- an advance deposit;
- minimum spend;
- confirmation of final guest numbers;
- cancellation or no-show fees;
- reconfirmation before arrival.
The shortlist also took into account travel time from the business venue, the hotel location and the following morning’s schedule.
Deposits, guarantees and confirmation deadlines were monitored until the booking was finalised.
Free-day and private activity options
Baltic Business Tour prepared a selection of activities for the day without business meetings.
The options included:
- Universal Studios with fast-track access;
- animal parks;
- shopping with private transport;
- private observation wheel cabin;
- yacht or sailing programme;
- guided city routes;
- technology-focused programme ending at the airport;
- half-day and evening activities.
Each option was assessed according to duration, transport, ticket conditions, guide requirements, capacity and available timing.
Vespa sidecar and cocktail programme
One proposed private activity combined a Vespa sidecar tour with a cocktail masterclass.
The 13 participants would be divided into two groups of seven and six. One group would join the Vespa tour through Kampong Glam and the Civic District while the other attended the cocktail session. The groups would then switch.
The proposed programme ran from 17:00 to 19:00.
Before confirmation, the supplier’s restrictions concerning passenger age, height and weight had to be checked against the participant list.
Private activity planning
Private observation wheel, yacht and sailing formats were also reviewed.
For each activity, Baltic Business Tour checked:
- group capacity;
- exclusive-use conditions;
- duration;
- food and drink options;
- boarding or arrival time;
- cancellation terms;
- weather restrictions;
- transport;
- departure location.
Result
The client received a coordinated Singapore programme for 13 senior banking professionals.
The itinerary combined several days of business learning, Digital Safari sessions, a visit related to payment technologies, group dinners and selected city activities.
Individual airport transfers were planned for participants arriving on separate flights. Daily transport connected the hotel, business venues, restaurants and evening programmes, while departure transfers were arranged according to each flight.
Baltic Business Tour also managed restaurant conditions, deposits, private activity options, local guides and communication with suppliers.
The bank worked through one coordination team for transport, restaurant bookings, city activities and local programme updates.
